This Privacy Policy describes how The Grower Portal Corporation (“Grower Portal”, “we”, “us”, “our”) collects, uses, and discloses your personal information when you use our online portal, website or related services (the “Platform”).
This Privacy Policy applies to all users of the Grower Portal, including farmers, agronomists, agri-business representatives, and other individuals who create an account, access or share their data, or communicate with us through the Platform.
Below, we explain what personal information Grower Portal collects and why. As our business evolves, we may collect additional personal information for the purposes described in this policy. In some cases, such as when you sign up for a mailing list, we may provide short, just-in-time notices with more details. In most cases, collecting and using your personal information is necessary to provide our services, respond to your requests, or meet our legal obligations.
| When We Collect It | What We Collect | Purpose of Use |
|---|---|---|
| Account Registration | Name, email address, phone number, organization name, address | To create and manage your account; communicate with you |
| Data Sharing and Collaboration | Information you upload or share, such as farm maps, crop zones, products, fertility strategies, fertilizer blends, field records, recommendations, and messages | To enable collaboration between farmers, advisors, and agri-businesses; support decision-making |
| Payment Processing (if applicable) | Credit/debit card number, expiration date, security code, billing address | To process payments and manage billing; send receipts |
| Communication | Messages, support requests, feedback | To respond to your inquiries; provide support; improve our services |
| Marketing and Notifications | Email address, communication preferences | To send updates, newsletters, or marketing messages (with opt-out options) |
| Platform Usage | Data from cookies and similar technologies (e.g., device type, browser, IP address, pages viewed, preferences); usage data analytics | To operate and secure the portal; use cookies and similar technologies to collect usage data (some cookies are essential for functionality, while others can be managed in your settings); provide analytics and insights; improve features |
We may show you advertisements or sponsored content that we believe is relevant to your agricultural business or interests. To do this, we may use non-sensitive information, such as your general location (e.g., city), your activity within our platform, or whether you have signed up for our mailing lists, to help us understand what content or offers may interest you. We may also work with advertising platforms and share limited, non-sensitive information with them to display ads to users with similar interests.
You can opt out of targeted advertising by:
We rely primarily on your express consent to send you marketing emails and text messages. We use implied consent only in the limited cases permitted by Canada’s anti-spam law (for example, if you have an existing business relationship with us within the allowed time window). Every marketing message we send includes an easy way to unsubscribe. You can also opt out of marketing communications at any time by emailing us or contacting our Privacy Officer.
Please note, we may still send you service-related or transactional messages, such as account updates, platform notifications, or important information about your use of the Grower Portal.
We keep your personal information only as long as necessary for the purposes for which it was collected, to meet legal requirements, or to protect our rights. In some cases, we may anonymize your personal information so it can no longer be linked to you. We may use anonymized or de-identified data for legitimate business purposes without further notice or consent.
We use service providers to help operate our business (for example, hosting, analytics, payments, email, and customer support). These providers may access personal information to perform services for us. If you interact directly with a service provider, their privacy policy may also apply.
We use reasonable administrative, technical, and physical safeguards to protect your personal information, based on its sensitivity. Examples include role-based access controls, encryption, secure development practices, logging, vendor due diligence, and incident response procedures.
Please do not send us sensitive personal information, such as financial or health information, unless we specifically request it.
Your personal information may be stored or accessed in Canada, the United States, or other countries where our service providers are located. Privacy laws may differ in these countries. We use contracts and safeguards to help protect your information. In limited circumstances, your personal information may be disclosed if required by law (for example, a court order or legal process). In such cases, our policy is to limit disclosure to the minimum necessary.
You can ask us to access, delete or correct your personal information, or to manage your consent. We review each request individually and will let you know if we cannot fulfill your request.
To help us respond, please include:
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website and updating the “Last Updated” date above. Your continued use of the Platform after any changes means you accept the updated policy.
Please contact us at: privacy@thegrowerportal.ca